Customer Service

Shipping & Delivery

Our preferred shipping courier is USPS. Several factors (size and weight) involves in choosing the best method in shipping your product. We provide a tracking number for all packages and tracking information typically takes 24 hours to be displayed on USPS website. Are orders place before 5pm PST will be processed and delivered the same day granted full payment is received. Order place Friday after 5pm PST will be processed Monday

Privacy & Security
No information is shared to the public. We collect your information in order to process your order or contact you. If law enforcement or a government entity request your information and provides us with court documents to attain your information, we will comply. The data transfer from Rodtek servers to you is secured with 128 bit encryption.

Returns & Replacements

If for any reason you're not satisfied with your product please contact customer service and we will gladly help you.

Returns must be in its unopened original package.


             Ordering is simple. Click on any of the categories at the top navigation menu. Then click on the subcategory.                You’re now able to add the product to your shopping cart. Alternatively you can also view the description of the              product by clicking on the image or the title of the product.             

Payment, Pricing & Promotions

We Accept Payment via Major Credit Cards via Paypal. Our checkout process is encrypted with a 128-bit SSL certificate. This ensures all sensitive data, such as credit card information and billing/shipping address be processed securely without any compromising factors.

Sales tax of 9% will be charged to items shipped to the state of California.

Promotions will be available time to time on our web site, you will also be notified via email if you're a member. 

Viewing Orders
It's easy to check the status of your order! Just visit online Account and sign in with your email address and password to get a summary of any orders placed online. You'll see your order number, the date the order was placed, the status of the order, order total, the shipping method, and package tracking information for items that have shipped

Updating Account Information

Log onto your account. Account Dashboard you should be able to update your information by clicking on Edit or Edit Address. Alternatively, on the left navigation, click on Account Information to update your Firstname , Lastname, email address, change password.